Help Desk Software Companies

• AI-Reply.com- offers a help desk application for online businesses to manage customer support issues.
• Avensoft - Web-based help desk, customer support, and bug tracking software.
• Axios Systems - creators of Assyst, the ITIL-based help desk and IT service management software package.
• BusinessLine- user-friendly help desk software.
• CDN Systems, Inc.- web based help desk and call tracking service.
• Control-F1 - eSupport software that enbles help desks to deliver technical support via the Internet using diagnostic, system management, and desktop sharing tools.
• Cosmotracker Communication System- offers email and XML based software solutions for collaboration, customer services, customer relationship management, and workflow automation.
• Courion Corporation - provides integrated self-service identity management software solutions that securely delegate the provisioning and management of passwords, accounts, profiles, and digital certificates.
• Cyntergy- technology implementation, training, helpdesk, and call center services for retail, hospitality, foodservice, and health care industries.
• Eden Help Desk Software- designed for internal or external call management. Features comprehensive ticket tracking, reporting, and end user self-help.
• ExDesk-a web-based help desk software solution for IT support contacts, VARs, and system integrators that facilitates customization and multiple accounts for internal and external customers.
• Express Technology- business software for CMMS maintenance, MSDS labels, and help desk support with SQL database engine.
• FrontZone Corporation - features the products FrontSupport and FrontSupportWeb, which store and manage customer support information.
• Gemini Software- offers IT help desk management software, customer relationship management, and web-enabled support software.
• Groopz E-Commerce- real-time customer service application that allows you to chat with web site visitors.
• GWI Software- supplier of customer service software for the Web.
• Help Desk Revolutions - offering web-based help desk software designed for information technology management.
• Help Desk Software Central - offering customizable IT help desk software products and consulting for customer relationship management and integration support.
• Help Desk Systems (UK) Ltd - offers a range of helpdesk management, change management, and web access software.
• Help Desk Systems, Inc.  - infraEnterprise help desk software provides rich help desk functionality in a 100% web-based application.
• Help Desk Technology Corporation - offers help desk automation software. A free trial evaluation of HelpSTAR can be downloaded.
• Help Desk World - offers a comprehensive directory of help desk software,services, information, and resources.
• Help Desks- directory of help desks, comparison charts, and reviews.
• Helpdesk.Com- industry resource for buyers, users, and serviceprofessionals.
• HelpDeskList - lists software packages, vendors, and provides comparisons of functionality and pricing.
• Home Run Help Desk Enterprise (HRHDe) - three-tier web-based work order system that provides advanced help desk functionality.
• Hornbill Systems Ltd - makes the Support-Works Helpdesk family of products and a firewall product. Also provides Internet assistance for companies.
• Hosted Help Desk - customizable web-based help desk software.
• House-on-the-Hill Software- offers helpdesk software for internal and external call ticketing.
• ieComputerSystems - offers help-desk software, ieSupportManager, for IT support staff as well as software development and IT consultancy services.
• Infra Corporation- develops helpdesk and change management software.
• Infra Corporation Pty Ltd - offers help desk, change management, and web-enabled support software. Regional head offices are located in the U.S., Australia, and the U.K.
• Internet Software Sciences- offering web based help desk products for small business and ecommerce.
• Intuit Information Technology Solutions - offers Track-It! software for Windows with modules for help desk, PC inventory, LAN audit, web support, training, purchasing, reporting, 3D graphing, and more.
• Kemma Software - providing help desk, customer relationship management, and tracking applications.
• KnowledgeBase- provides article publishing and retrieval solutions for web sites, products, internal departments, and multi-department corporations.
• LBE Helpdesk Systems - offers windows or web-based helpdesk software, with extensive report capabilities.
• Magic Solutions - offers a suite of products that allows information technology managers to promote information sharing and facilitate workflow.
• Master Counsel Technologies - offering infraEnterprise help desk software for automating service management processes, including incident, problem, change, configuration, and service level management.
• Monarch Bay Software, Inc. - offers HelpTrac help desk management software and customer support system.
• PRD Software Pty Ltd - allowing web access for support staff and clients.
• Productivity Associates Inc.- providers of outsourced helpdesk and call center solutions and software designed for companies ranging from small to large.
• Prolin - IT service manager software from HP.
• Rhombus Software, Inc. - offers a comprehensive suite of support automation products.
• Royalblue TechnologiesSceptre Advanced Business Solutions- provides implementation, service, and support for MagicSolutions and HEAT Software Solutions help desk software.
• ServiceWare - provider of knowledge management software and knowledge bases to customer support and service organizations.
• SiteHelpDesk.com- help desk software that provicapabilities for internal and external des intranet or Internet browser-based customer support and inventory management.
• Soffront Software, Inc. - features the application Track HelpDesk, a web-enabled and customizable product.
• Softopia Development, Inc. - supplies products for internal, external, or product support.
• Support Solutions - offers Quantum Series, a system for help desks, call centres and service operations. Includes problem and resource management, knowledge tools, assets and configurations, change management.
• Support-Works (UK) - features online services for computer support staff.
• Systemetrics, Inc. - messaging and computer system management. SENTRY, an automated operations system management tool, HelpDesk, an integrated solution for problem management and asset tracking.
• TechExcel, Inc.- specializing in integrated office, helpdesk, and project tracking applications that integrate web, wireless, and client/server technologies.
• Tenrox Incident Management- offers business process management software for change management. Includes help desk, bug tracking, issue tracking, and process tracking.
• Trident Software, Inc. - free single user help desk software, plus lotus notes custom help desk development.
• UniPress Software - offers FootPrints web-based helpdesk and problem management software with modules for PC and network asset and change management, and advanced live e-support.
• Web Help Desk - offers integrated asset management, real-time PDF reports, SMS messaging, and more.
• WonderDesk- offers web based help desk software.